Payment Policy

At Relax Nest Chairs, we want to ensure a smooth and seamless shopping experience for our customers. This Payment Policy outlines our accepted payment methods, security measures, and other related information. Please read through this policy carefully before making a purchase.

1. Accepted Payment Methods

  • We accept the following payment methods:
    • Major Credit Cards (Visa, MasterCard, American Express, Discover)
    • Debit Cards
    • Bank Transfer
    • Bitcoin

2. Payment Security

  • We prioritize the security of your financial information. All transactions are encrypted using SSL technology, and we do not store your credit card details on our servers.

3. Payment Verification

  • For your protection and ours, it’s essential to confirm the legitimacy of all transactions. We may occasionally require additional information before processing a purchase to verify the authenticity of a payment. Our Customer Service will reach out to you in such cases.

4. Failed or Declined Payments

  • If your payment method is declined, please check with your bank or payment provider. Common reasons for declined payments include:
    • Insufficient funds
    • Expired credit card
    • Incorrect card details
    • Suspicious or unusual transactions leading to triggering anti-fraud filters

5. Pricing

  • All prices listed on our website are in US Dollars (USD). Prices exclude sales tax, which will be added at checkout based on your shipping address and the current tax rate.

6. Payment Terms

  • Payment for the products and any related delivery charges must always be made in advance. Your chosen payment method will be charged at the time of placing the order.

7. Refunds and Credits

  • Refunds for returned products or canceled orders will be made to the original payment method used for the purchase. Refund processing times may vary based on the payment method and the financial institution.

8. Currency Conversion

  • For customers purchasing outside of “the United States”, your bank or payment provider will handle the currency conversion. Please note that exchange rates and foreign transaction fees determined by your bank may apply.

9. Changes to Our Payment Policy

  • Relax Nest Chairs reserves the right to modify this Payment Policy at its discretion. Any changes will be posted on this page, and we encourage customers to review our Payment Policy periodically.

Contact Us

If you have any questions or concerns about our Payment Policy or need assistance with a payment-related issue, please contact our Customer Service.

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